Ms. Zhou
For my own reasons, I couldn't handle the matters related to the death of my loved one, and I felt deeply regret and guilty. Gold Funeral Home staff worked with great sympathy and managed the situation through adding WeChat(app) friends, they taking care everything for me. Later, as I was about to take a flight to consignment the urn, the staff meticulously measured the size of the urn, and communicated in detail about how to properly wrap the urn, thus eliminating my worries and concerns. The professional spirit of staff who don’t know me, but feel it, put themselves in the shoes of their clients is admirable.
Mr. Yang
Not long ago, my son, who was in his prime, died of a sudden illness. We've lost a loved one. We're left with great grief. We contacted the Golden Funeral Home late that night, and the staff quickly arrived at the hospital, looking at us, overwhelmed and helpless, and he volunteered to patiently arrange for our funeral while caring for and comforting us. During the three-day funeral period, the staff were all there to help with the arrangements. Thanks very much to the Golden Funeral for its patient and thoughtful service, as well as the comfort or out two elderly people who are unable to rely on themselves in other countries.
Mr. Wang
I'm very pleased with the thoughtful service provided by the Gold Funeral, and the service staff treat our loved one and us like their own family, and the things that they've done is beyond our expectation, things you haven't thought of, and also provided us with advice and actively done in advance, and you have moved all of us with the most professional service and sincere attitude.