For my own reasons, I couldn't handle the matters related to the death of my loved one, and I felt deeply regret and guilty. Gold Funeral Home staff worked with great sympathy and managed the situation through adding WeChat(app) friends, they taking care everything for me. Later, as I was about to take a flight to consignment the urn, the staff meticulously measured the size of the urn, and communicated in detail about how to properly wrap the urn, thus eliminating my worries and concerns. The professional spirit of staff who don’t know me, but feel it, put themselves in the shoes of their clients is admirable.